Welcome to Global Shared Services in Gdansk
Arla is a global farmer-owned organisation that is behind many well-known and loved brands, including Arla Apetina®, Castello®, Lurpak® and many, many more.
As a Senior Service Now Specialist you become a part of our Global Shared Services in Gdansk. Here, you won’t find factory machines or farmers. Instead, you will join over 400 colleagues dedicated to supporting all of Arla with IT, HR, financial and procurement operations. Joining us, you will take part in our mission to make a real difference for colleagues near and far.
With over 10 years of existence in Gdansk, we offer you a lot of knowledge and the opportunity to partake in challenging and exciting innovation projects. As a part of the Arla organisation, you will also enjoy a Scandinavian, collaborative work culture. We are all on first name terms with each other, and we truly appreciate diversity and individuality.
As a Senior Service Now Specialist your role is to support the Product Owner in deploying the Arla Strategy for Service Now. You will together with the Product Owner, be responsible for the dialog with the business in order to secure that needs and demands are fulfilled and delivered. As a Senior you play a role model for the rest of the team, so it is expected that you show good behavior and team commitment.
- Create Service Now roadmaps
- Actively support IT Architects with Service Now related integrations
- Develop solutions and changes in an existing Service Now implementation
- Deliver new Service Now features with a team
- Perform stakeholder management tasks within Service Now related epics
- Communicate with external vendors
