praca: Customer Service Specialist with Italian or Spanish

pt
Sty

Data publikacji:

pt

Sty

2021

Customer Service Specialist with Italian or Spanish

Stanley Black & Decker is the largest tool manufacturer in the world (Fortune 500). Our industrial tool businesses build the tools that build your world. Our brands: Stanley, Black&Decker, DeWalt, Porter-Cable, Mac Tools, Facom, Usag, Bostitch.


Our website: http://kariera.sbdinc.pl/

Customer Service Specialist with Italian or Spanish
Miejsce pracy: woj. zachodniopomorskie

Workplace: Remote (Virtual) / Poznań

 

As a Customer Service Specialist, you will be a person responsible for processing customers orders and warranties in SAP and Esker for Italy or Spain.

 

You will be a full-time Customer Service Team member of 43 people and your daily tasks will include:
  • processing customers orders and warranties in SAP
  • collaboration with local teams to reach common goals or to prevent backlogs
  • preparing and completing reports to monitor the workload
  • creating and updating internal procedures related to order entry
  • participating in quality improvement / team meetings
  • pricing management on the order level
  • claim handling in CFIN app (for Spain region)
In this role we are looking for:
  • Fluent in Italian OR Spanish, together with good English language skills (knowledge of additional European languages will be an advantage)
  • No previous experience in customer service is required, but it would be helpful if you previously worked in customer care/service industry with SAP
  • Fulfill of business commands required in connection with the performed function, consistent with competences and skills
  • Active participator in corporate programs: OPR, Gallup and others
  • Active Participating in the creation and performance of duties in accordance with the procedures applicable in the Customer Service
  • Ensuring high quality of work
  • Compliance with the Stanley Black & Decker Code of Values and Code of Ethics

 

We Offer:


Right now we have several opened positions in different teams, the reason we are hiring is because we are growing. We offer an international working environment where the team is focused on helping proceed orders and support coworkers. We work flexible hours (start 7:30 – 9:30 ) and spend a lot time on Home Office :) ! we can offer you also Multisport cards, Edenred Cards and tickets to cinema to spent free time with your family and friends.

 

APLIKUJ TERAZ

Zobacz podobne oferty

  • nie
    Sty
    Data publikacji:
    nie
    Sty
    2021

    Specjalista ds. IT (Helpdesk)

    Firma:  Kronospan
    Miejsce pracy:  zachodniopomorskie/ Szczecinek

    Twoje obowiązki: Obsługa systemu Service Desk - rejestrowanie, klasyfikacja i realizacja zgłoszeń, Bezpośrednie i zdalne wsparcie IT użytkowników w zakresie rozwiazywania problemów technicznych związanych z aplikacjami, systemami oraz sprzętem komputerowym,...

    Poznaj ofertę
  • nie
    Sty
    Data publikacji:
    nie
    Sty
    2021

    Senior MES (Manufacturing Execution Systems) Consultant

    Firma:  Arla Global Shared Services Sp. z o.o.
    Miejsce pracy:  zachodniopomorskie/

    Welcome to Global Shared Services in Gdansk Arla is a global farmer-owned organisation that is behind many well-known and loved brands, including Arla Apetina®, Castello®, Lurpak® and many, many more. As a Senior MES Consultant, you become a part of our Global...

    Poznaj ofertę
  • czw
    Sty
    Data publikacji:
    czw
    Sty
    2021

    Customer Service Specialist with German

    Firma:  Stanley Black & Decker® Polska Sp. z o.o.
    Miejsce pracy:  zachodniopomorskie/

    Workplace: Poznań / remote work As a Customer Service Specialist, you will be a person responsible for processing customers orders and warranties in SAP and Esker , handling disputes , mails , phones and quotations for GALP region. You will be a full-time...

    Poznaj ofertę
  • śr
    Sty
    Data publikacji:
    śr
    Sty
    2021

    Teams Telephony Technical Specialist

    Firma:  Be | Shaping the Future Poland
    Miejsce pracy:  zachodniopomorskie/

    Scope: MS Teams Telephony management – backend & frontend Site configuration SIP trunk monitoring and troubleshooting License management o365, AAD, user & groups management Teams user support Qualifications: Experience in Voice technologies including VoIP...

    Poznaj ofertę
  • pt
    Gru
    Data publikacji:
    pt
    Gru
    2020

    Teams Telephony Technical Specialist

    Firma:  Be | Shaping the Future Poland
    Miejsce pracy:  zachodniopomorskie/

    Scope: MS Teams Telephony management – backend & frontend Site configuration SIP trunk monitoring and troubleshooting License management o365, AAD, user & groups management Teams user support Qualifications: Experience in Voice technologies including VoIP...

    Poznaj ofertę